Vixen Optics

 

 

Vixen Optics Warranty Information

Vixen Telescopes and Mounts


Every Vixen telescope and mount is warranted to be free of defects in materials and workmanship for a period of FIVE YEARS from the date of original purchase in the U.S.A. and Canada. Five year warranty covers all non-electrical/mechanical parts. Electrical parts are warranted for one year from date of purchase. At its option, Vixen Optics will repair or replace the product, or part thereof, found upon inspection by Vixen Optics to be defective, provided the defective part or product is returned to Vixen Optics, freight prepaid. Please complete the product registration to activate your warranty. This warranty does not include optical alignment. This warranty applies to the original purchaser only and is non-transferable. RGA Number Required: Prior to the return of any product or part, a Return Goods Authorization (RGA) number must be obtained from Vixen Optics by writing orders@vixenoptics.com or calling (949)429-6363. Each returned part or product must include a written statement detailing the nature of the claimed defect, as well as the owner’s name, address and phone number. This warranty is not valid in cases where the product has been abused or mishandled, where unauthorized repairs have been attempted or performed, or where depreciation of the product is due to normal wear-and-tear. Vixen Optics specifically disclaims special, indirect or consequential damages or lost profit, which may result from a breach of this warranty. Any implied warranties which cannot be disclaimed are hereby limited to a term of one year from the date of original retail purchase. This warranty gives you specific rights. You may have other rights which vary from state to state. Vixen Optics reserves the right to change product specifications or to discontinue productions without prior notice. This warranty supersedes all previous Vixen Optics warranties.

Binoculars and Spotting Scopes


Life Time Warranty. Vixen Optics warrants every binocular and spotting scope to be free from defects in materials and workmanship for its usable lifetime. Vixen Optics will repair or replace such product or part thereof which, upon inspection by Vixen Optics, is found to be defective in materials or workmanship. At its option, Vixen Optics will repair or replace the product, or part thereof, found upon inspection by StarGuy to be defective, provided the defective part or product is returned to Vixen Optics, freight prepaid, with proof of purchase from an authorized dealer. To take advantage of this warranty, send your binocular or spotting scope, along with a copy of your receipt and a check or money order for $ 25.00 (U.S. dollars) to cover inspection, handling, and shipping. All returns must be accompanied by a written statement setting forth the name, address, and daytime telephone number of the owner, together with a brief description of any claimed defects. Parts or product for which replacement is made shall become the property of Vixen Optics. Vixen Optics shall use reasonable efforts to repair or replace any product covered by this limited warranty within thirty days of receipt. In the event repair or replacement shall require more than thirty days, Vixen Optics shall notify the customer accordingly. Vixen Optics reserves the right to replace any product which has been discontinued from its product line with a new product of comparable value and function. Vixen Optics DISCLAIMS ANY WARRANTIES, EXPRESS OR IMPLIED, WHETHER OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR USE, EXCEPT AS EXPRESSLY SET FORTH HEREIN. THE SOLE OBLIGATION OF VIXEN OPTICS UNDER THIS LIMITED WARRANTY SHALL BE TO REPAIR OR REPLACE THE COVERED PRODUCT, IN ACCORDANCE WITH THE TERMS SET FORTH HEREIN. VIXEN OPTICS EXPRESSLY DISCLAIMS ANY LOST PROFITS, GENERAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHICH MAY RESULT FROM BREACH OF ANY WARRANTY, OR ARISING OUT OF THE USE OR INABILITY TO USE ANY VIXEN OPTICS PRODUCT. ANY WARRANTIES WHICH ARE IMPLIED AND WHICH CANNOT BE DISCLAIMED SHALL BE LIMITED IN DURATION TO A TERM OF ONE YEAR FROM THE DATE OF ORIGINAL RETAIL PURCHASE. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitation on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Vixen Optics reserves the right to modify or discontinue, without prior notice to you, any model or style binocular.

 

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